The black ink cartridge in my printer (HP Officejet 5110 all-in-one) appears to be cutting out on a few lines in a particular area right across the page and near the top. Does this mean that the cartridge is running low, or is it another fault of some kind, either with the cartridge or the printer?
I have a hpIs my printer ink cartridge empty, or is there another problem?
I'm assuming you checked the ink level, and it still has plenty of ink left. If that's the case, try this:
Step one: Checking the print cartridges and cleaning the cartridge contacts
Even if the cartridge is new, follow the steps below to clean the print cartridge contacts. Print cartridges have a substance on the contacts to keep them from corroding during storage that may cause poor electrical contact between the print carriage and the print cartridge.
1.
Verify that the product is turned on.
NOTE: If the HP product is not turned on, you will not be able to remove the print cartridges.
2.
Open the unit to access the print cartridges.
3.
After the print carriage (the part that holds the print cartridges) stops moving, unplug the power cord without turning off the unit using the power button. If you turn the unit off the print cartridges will be capped to prevent them from drying out and you will not be able to remove them. You must unplug the power cord to prevent the print carriage from moving.
4.
Remove both print cartridges.
5.
Verify that the part number on the cartridge is the correct part number for the unit.
6.
Using a cotton swab or lint free cloth (like a coffee filter) lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the cartridge.
NOTE: When an all-in-one is used frequently for black and white printing but infrequently for color printing (for example, an all-in-one that is used primarily as a fax machine), the color cartridge will still eventually fail and need to be replaced. The pins in the print carriage can cause dents on the contact points of the color cartridge over time (usually between six and twelve months).
7.
Wipe the contacts with a dry, cotton cloth, as shown, to dry the contacts and finish cleaning.
8.
Reinsert the cartridges and lock them in place.
9.
Close the top cover or access door and plug in the power cord.
10.
If the error continues, repeat these steps. If further cleaning fails to clear the error, proceed to ';Step two: Cleaning the print carriage contacts'; below.
Step two: Cleaning the print carriage contacts
Have the following materials available to clean the print carriage contacts:
*
Cotton swabs or any soft material that will not come apart or leave fibers.
*
Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the print cartridges)
CAUTION: Be careful not to get ink on hands or clothing.
Do the follow to clean the cartridge contacts inside the product:
1.
If the unit is off, turn it on.
2.
Open the unit to access the print cartridges.
3.
After the print carriage stops moving, unplug the power cord. Do not turn the unit off before unplugging the power cord.
4.
Remove both print cartridges.
5.
Using a cotton swab or cloth lightly moistened with distilled, filtered, or bottled water, clean the electrical contacts of the print carriage as shown below.
6.
On models equipped with locking latches, lower the latches.
7.
Wait five minutes for the contacts to dry and then plug in the power cord. The unit will begin to reinitialize. Wait until the process is complete before proceeding.
8.
Reinsert the print cartridges when prompted and then close the top cover or access door.
9.
If the message recurs, replace the print cartridge indicated by the message.
10.
If the problem still exists, replace both print cartridges. Since the cartridges are electronically connected through the printed circuit board, the cartridge not indicated in the message might be the causing the failure.Is my printer ink cartridge empty, or is there another problem?
in the hp software there should be somewhere to click so you can align, and clean your cartridge. use only hp cartridge with your printer and it will save you grief
Off the subject but my profile has a link to my website
I have a hp LaserJet 1012 printer. When my printer does this it is a sign that the toner will need to be replaced. Eventually the entire page will be blank ( two to three weeks). Hope this helps.
Run the cleaning utility
